Last Updated: March 2026
Welcome to Elysian False Ceiling. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and with the utmost care. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website at https://elysianfalseceiling.com or contact us for our services.
By using our website, you agree to the terms outlined in this Privacy Policy. Please take a few minutes to read through it carefully.
1. Who We Are
Elysian False Ceiling is a professional false ceiling and interior design company based in Bengaluru, Karnataka, India. We provide false ceiling installation, interior design, modular kitchen, wall paneling, lighting design, and commercial interior services to residential and commercial clients across Bangalore.
For any privacy-related questions or concerns, you can reach us at:
📧 info@elysianfalseceiling.com 📞 +91 90088 63594 📍 Lakshmi Tower, Akshaya Vana, Akshayanagar, Chandrasekarapura, Bengaluru, Karnataka 560083
2. Information We Collect
When you interact with our website or contact us for our services, we may collect the following types of information:
Personal Information You Provide Directly:
- Full name
- Phone number
- Email address
- Location or area within Bangalore
- Project details and requirements you share with us through our contact form or during consultations
- Any photos or files you voluntarily upload on our website
Information Collected Automatically:
- IP address and browser type
- Pages visited on our website and time spent on each page
- Referring website or source through which you found us
- Device type, operating system, and screen resolution
- Cookies and similar tracking technologies
Information From Third Parties:
- If you contact us through social media platforms such as Instagram, Facebook, or WhatsApp, we may receive information available on those platforms based on your privacy settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, quote requests, and consultation bookings promptly
- To provide, manage, and deliver our false ceiling and interior design services to you
- To send you project updates, confirmations, and relevant communications related to your ongoing project
- To improve and optimize our website, services, and user experience based on how visitors interact with our site
- To send occasional updates about our services, new offerings, or design inspiration — only if you have opted in or expressed interest
- To comply with applicable legal obligations and resolve any disputes
- To protect the security and integrity of our website and business operations
We do not use your personal information for any purpose beyond what is described in this policy without your explicit consent.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
Essential Cookies — Required for the website to function properly. These cannot be disabled.
Analytics Cookies — Help us understand how visitors interact with our website through tools like Google Analytics. This data is anonymous and used only to improve our website performance.
Marketing Cookies — Used to track visitors across our website and display relevant advertisements on third-party platforms such as Google and Facebook.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
5. How We Share Your Information
We value your privacy deeply and do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services — such as website hosting providers, email platforms, and analytics tools. These providers are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity. We will notify you before your information becomes subject to a different privacy policy.
We do not share your information with any other third parties without your explicit consent.
6. Data Storage and Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Your information is stored on secure servers and accessed only by authorized personnel who need it to perform their job responsibilities. All data transmitted through our website contact form is encrypted using SSL (Secure Socket Layer) technology.
While we take every reasonable precaution to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Specifically:
- Enquiry and contact form data is retained for up to 2 years from the date of your last interaction with us
- Project-related information is retained for up to 5 years for warranty and service purposes
- Analytics data is retained in anonymized form for up to 26 months
Once your data is no longer required, we securely delete or anonymize it.
8. Your Rights
You have the following rights regarding your personal information:
Right to Access — You can request a copy of the personal information we hold about you at any time.
Right to Correction — If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
Right to Deletion — You can request that we delete your personal information from our records, subject to any legal obligations we may have to retain it.
Right to Withdraw Consent — If you have given us consent to contact you for marketing purposes, you can withdraw that consent at any time by contacting us or unsubscribing from our communications.
Right to Object — You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at info@elysianfalseceiling.com. We will respond to your request within 30 days.
9. Third-Party Websites and Links
Our website may contain links to third-party websites such as our social media profiles, Google Maps, or partner platforms. Please note that once you leave our website, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any third-party websites you visit, as we have no control over their content or privacy practices and accept no responsibility for them.
10. Children’s Privacy
Our website and services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a child has provided us with personal information, please contact us immediately at info@elysianfalseceiling.com and we will take prompt steps to delete that information from our records.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to get in touch with us:
📧 Email: info@elysianfalseceiling.com 📞 Phone: +91 90088 63594 📍 Address: Lakshmi Tower, Akshaya Vana, Akshayanagar, Chandrasekarapura, Bengaluru, Karnataka 560083 🕘 Working Hours: Monday – Saturday, 9:00 AM – 7:00 PM
We are committed to addressing your concerns promptly and transparently.
